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FAQs
Answers to Common Inquiries About Our Services
What types of vehicles do you offer?
We offer a diverse range of vehicles including luxury sedans, SUVs, and limousines. Our vehicles are all meticulously maintained and regularly serviced to ensure their safety and reliability.
How do I make a reservation?
You can make a reservation by filling out our online booking form or by calling our customer service hotline. We recommend booking in advance to ensure availability, especially during peak travel periods.
Can I cancel or modify my reservation?
Yes, you can cancel or modify your reservation up to 24 hours before the scheduled pickup time. Any cancellations made within 24 hours of the scheduled pickup time will be subject to a cancellation fee.
Are your chauffeurs licensed and experienced?
Yes, all of our chauffeurs are licensed, experienced, and knowledgeable about the local area. They undergo rigorous training to ensure that they provide the highest level of service and professionalism to our clients.
Do you offer airport transfers?
Yes, we offer airport transfers to and from Frankfurt Airport and Frankfurt Hahn Airport. Our chauffeurs will meet you at the designated pickup point and assist with your luggage, ensuring a seamless and stress-free experience.
What payment methods do you accept?
We accept all major credit cards as well as cash payments. Payment is due at the time of service unless prior arrangements have been made.
Have more questions?
If you don't see the answer to your question, please don't hesitate to reach out to us directly. We're here to help, and we're always happy to answer any questions you may have.